- What
- A free plan that bases your payment on your average monthly bill over the previous 12 months. It is reviewed each spring and fall.
- Who
- Members whose current bill is paid by the due date.
- How
- Call 800-552-3904 or email office@myrec.coop.
Help paying your Rappahannock Electric Cooperative (REC) bill
There are 4 ways to get help with a Rappahannock Electric Cooperative (REC) bill: budget billing and medical protection. Each program below links to its official page, with who qualifies and how to apply.
- 4 programs
- From official pages
- Checked October 21, 2026
Budget billing
Medical needs
Serious Medical Condition Certification (SMCC)
- What
- Gives extra time before service is cut off, to set up a payment arrangement or other care. REC also tries to call before planned outages and long outages. It does not guarantee service will not be cut off.
- Who
- Members with a serious medical condition, certified by a doctor.
- How
- Download the form or call 800-552-3904. Have your doctor complete and sign it, then mail or fax it to REC.
Other programs
- What
- If your account becomes past due, REC notifies a contact person you choose, who can remind you to pay. The contact does not have to pay the bill.
- Who
- Members who sometimes forget to pay because of illness or forgetfulness.
- How
- Download the Caring Notice Authorization Form or call 800-552-3904.
- What
- Pay for electricity ahead of time in daily, weekly or biweekly amounts instead of one monthly bill. Members who paid a deposit could get it back.
- Who
- All residential members unless they have a serious medical condition.
- How
- Call 800-552-3904.
State energy assistance in Virginia
Energy Assistance Program (EAP): Fuel, Crisis, Cooling and Weatherization Assistance, run by the Virginia Department of Social Services, through local departments of social services, helps households with low income pay heating and cooling bills (the federal LIHEAP program). Apply online through CommonHelp, by phone (855-635-4370), or with a paper application. Each part has its own application window (Fuel: second Tuesday of October to second Friday of November; Crisis: November 1 to March 15). Official page.
When the utility cannot shut off service in Virginia
- Cold weather: No electric utility shall disconnect any residential customer for nonpayment when the forecasted temperature low is at or below 32 degrees Fahrenheit within the 24 hours following the scheduled disconnection.
- Hot weather: No electric shutoff for nonpayment when the forecasted temperature is at or above 92 degrees Fahrenheit within the 24 hours following the scheduled disconnection.
Rule: Va. Code ยง 56-245.1:3. Official text. The protections have conditions: read the rule or ask the utility. You still owe the bill.
To see what your bill should be, use the Rappahannock Electric Cooperative (REC) bill calculator. To lower it, see the plans and the appliance cost tool.
How can I get help paying my Rappahannock Electric Cooperative (REC) bill?
Call Rappahannock Electric Cooperative (REC) before the due date and ask for a payment arrangement, apply for energy assistance, and ask about its bill assistance programs. This page lists each program with its official link.
Can Rappahannock Electric Cooperative (REC) shut off my power in winter?
The Virginia rule: No electric utility shall disconnect any residential customer for nonpayment when the forecasted temperature low is at or below 32 degrees Fahrenheit within the 24 hours following the scheduled disconnection. The rule has conditions, and you still owe the bill.
utilityratecalc.com is not part of Rappahannock Electric Cooperative (REC) or a government agency. Programs and amounts change: the official page of each program has the current rules. Checked October 21, 2026.