- What
- Provides a maximum of $300 per calendar year toward current account usage and billing. Applying does not guarantee aid.
- Who
- PEC members whose name is on the account. Accounts charged with meter tampering are not eligible.
- How
- Contact the participating agency for your county listed on PEC's page, such as Community Action Inc. of Central Texas (512-878-2542 for Blanco and Hays counties).
Help paying your Pedernales Electric Cooperative (PEC) bill
There are 4 ways to get help with a Pedernales Electric Cooperative (PEC) bill: bill assistance, budget billing and medical protection. Each program below links to its official page, with who qualifies and how to apply.
- 4 programs
- From official pages
- Checked October 21, 2026
Help with a bill you cannot pay
Budget billing
- What
- A fixed amount each month based on the average electric use at your location during the 12 months before the plan starts. PEC reviews it periodically.
- Who
- Residential and farm/ranch members with no balance due and at least 12 months of satisfactory billing history at the same location.
- How
- Enroll through your account.
- What
- Your payment is based on the rolling 12-month use average at your location. Bills vary slightly each month and there is no annual correction.
- Who
- Residential and farm/ranch members with no balance due and at least 12 months of satisfactory billing history at the same location.
- How
- Enroll through your account.
Medical needs
- What
- A registry of homes where people rely on life-sustaining electrical equipment. PEC will try to give advance notice before planned outages or disconnection for nonpayment. It does not exempt you from paying bills.
- Who
- Homes with someone diagnosed by a physician as needing an electric-powered device to prevent impairment of a major life function or to sustain life.
- How
- Apply online or download and return an application. Questions: call 888-554-4732.
State energy assistance in Texas
Comprehensive Energy Assistance Program (CEAP), run by the Texas Department of Housing and Community Affairs (TDHCA), helps households with low income pay heating and cooling bills (the federal LIHEAP program). Apply through the local CEAP provider for your county. Find it on the TDHCA Help for Texans page. Official page.
When the utility cannot shut off service in Texas
- Cold weather: An electric utility cannot disconnect a customer on a day when the previous day's highest temperature did not exceed 32 degrees Fahrenheit, and the temperature is predicted to remain at or below that level for the next 24 hours, according to the nearest National Weather Service (NWS) reports.
- Hot weather: No disconnection when the NWS issues a heat advisory for any county in the utility's service territory, or when one was issued on either of the preceding two calendar days.
- Medical: No disconnection if it would cause a resident to become seriously ill or more seriously ill. The person's attending physician must call the utility and send a written statement by the disconnection date, and the customer must enter a deferred payment plan. Protection lasts 63 days from the bill date.
Rule: 16 TAC ยง25.29. Official text. The protections have conditions: read the rule or ask the utility. You still owe the bill.
To see what your bill should be, use the Pedernales Electric Cooperative (PEC) bill calculator. To lower it, see the plans and the appliance cost tool. All programs: Pedernales Electric Cooperative (PEC) assistance page.
How can I get help paying my Pedernales Electric Cooperative (PEC) bill?
Call Pedernales Electric Cooperative (PEC) before the due date and ask for a payment arrangement, apply for energy assistance, and ask about its bill assistance programs. This page lists each program with its official link.
Can Pedernales Electric Cooperative (PEC) shut off my power in winter?
The Texas rule: An electric utility cannot disconnect a customer on a day when the previous day's highest temperature did not exceed 32 degrees Fahrenheit, and the temperature is predicted to remain at or below that level for the next 24 hours, according to the nearest National Weather Service (NWS) reports. The rule has conditions, and you still owe the bill.
utilityratecalc.com is not part of Pedernales Electric Cooperative (PEC) or a government agency. Programs and amounts change: the official page of each program has the current rules. Checked October 21, 2026.