- What
- Donated funds, with MidAmerican adding 25 cents for every $1, help families with heating bills or energy efficiency weatherization.
- Who
- Customers in need of financial help, as decided by the local community action agency.
- How
- Contact your local community action agency.
Help paying your MidAmerican Energy bill
There are 3 ways to get help with a MidAmerican Energy bill: bill assistance, payment plans and budget billing. Each program below links to its official page, with who qualifies and how to apply.
- 3 programs
- From official pages
- Checked October 21, 2026
SHUTOFF NOTICE?
Call MidAmerican Energy at 888-427-5632 before the date on the notice and ask for a payment arrangement. If someone in the home is seriously ill, ask about a medical certificate. Apply for energy assistance at the same time.
Help with a bill you cannot pay
Payment plans and more time to pay
Payment options for past-due balances
- What
- MidAmerican will talk through payment options if you have a past-due balance or a disconnection notice.
- Who
- Customers concerned about their bill.
- How
- Chat in My Account or call 888-427-5632.
Budget billing
- What
- A free program where you pay an average amount each month, based on projected prices and the previous 24 months of usage.
- Who
- MidAmerican customers.
- How
- Log in to My Account or call 888-427-5632.
State energy assistance in Iowa
Low-Income Home Energy Assistance Program (LIHEAP), run by the Iowa Department of Health and Human Services (Iowa HHS), helps households with low income pay heating and cooling bills (the federal LIHEAP program). Apply at the local Community Action Agency in your county. Applications open October 1 for households with a member 60 or older or disabled, November 1 for all others, through April 30. Help finding your office: 515-776-8871. Official page.
When the utility cannot shut off service in Iowa
- Cold weather: Disconnection shall not take place from November 1 through April 1 for a resident certified by the community action agency as eligible for LIHEAP or weatherization. Also no shutoff of electric space heating when the actual temperature or 24-hour forecast is 20 degrees Fahrenheit or colder.
- Medical: Shutoff is postponed 30 days if it would be an especial danger to the health of a resident. The utility may ask for written verification by a physician or a public health official.
Rule: 199 IAC 20.4(14). Official text. The protections have conditions: read the rule or ask the utility. You still owe the bill.
To see what your bill should be, use the MidAmerican Energy bill calculator. To lower it, see the plans and the appliance cost tool. All programs: MidAmerican Energy assistance page.
How can I get help paying my MidAmerican Energy bill?
Call MidAmerican Energy before the due date and ask for a payment arrangement, apply for energy assistance, and ask about its bill assistance programs. This page lists each program with its official link.
Can MidAmerican Energy shut off my power in winter?
The Iowa rule: Disconnection shall not take place from November 1 through April 1 for a resident certified by the community action agency as eligible for LIHEAP or weatherization. Also no shutoff of electric space heating when the actual temperature or 24-hour forecast is 20 degrees Fahrenheit or colder. The rule has conditions, and you still owe the bill.
utilityratecalc.com is not part of MidAmerican Energy or a government agency. Programs and amounts change: the official page of each program has the current rules. Checked October 21, 2026.